Dentists in Chicago, IL - South Loop

Very insightful and respectful staff.

After decades of dental fear, my oral health had significantly declined. Initially, I was overwhelmed with anxiety and embarrassment, but the wonderful team with the exception of one individual was truly everything I had prayed for. My doctor prescribed anxiety medication to help calm me before the appointment, which definitely made a difference. From the moment I was seen, the dental hygienist and dentist created a space where I felt safe, respected, and genuinely heard. Their attentiveness and kindness helped me drop my guard and feel human again. The financial coordinator (“money lady”) was an unexpected delight—gracious, warm, and highly professional. Honestly, we could’ve chatted all day, but she handled business quickly and kindly, making an often-dreaded process smooth and even enjoyable. The receptionist was also kind and welcoming, and the quiet, calm atmosphere helped me feel emotionally safe enough to be vulnerable. Now, not every team member gave that same warmth there was a hint of borderline sarcasm and emotional distance from one of the supporting staff. Not enough to ruin the experience, but definitely noticeable. Still, the core team the ones who had the biggest impact deserve a solid 5 stars. I walked in afraid. I left with hope. And that’s what matters most.

Everyone was so friendly!!!